Frequently Asked Questions
Welcome to the Handiya.lk FAQ. Here you can find answers to some of the most common questions about using our online classified marketplace.
1. What is Handiya.lk?
Handiya.lk is a Sri Lankan online classified marketplace where users can discover, buy, sell, and advertise products, properties, vehicles, jobs, services, and more.
2. How can I post an advertisement?
First, create an account or log in to your Handiya.lk account. Then select the option to post an advertisement, choose the appropriate category, enter your advertisement details, add images, and submit your ad.
3. Do I need an account to post an advertisement?
Yes. An account may be required to post and manage advertisements on Handiya.lk.
4. What type of advertisements can I post?
You can post advertisements for various categories, including:
🚗 Vehicles
🏠 Land & Property
📱 Mobile Phones
💻 Electronics
💼 Jobs
🛠️ Services
🛍️ Products
🏢 Business Opportunities
And many other categories
Advertisements must comply with our Terms & Conditions.
5. Can I edit my advertisement after posting it?
Yes. If the editing feature is available for your advertisement, you can log in to your account and update the relevant information.
6. How can I delete my advertisement?
Log in to your Handiya.lk account, go to your advertisements, select the relevant advertisement, and use the available delete or remove option.
7. Can I upload photos with my advertisement?
Yes. Adding clear and relevant photos can help other users understand your advertisement better.
Make sure that you have the necessary rights to use any images you upload.
8. How do buyers contact sellers?
Buyers can use the contact information or communication options provided by the advertiser.
For your safety, avoid sharing sensitive personal or financial information unnecessarily.
9. Does Handiya.lk sell the products listed on the website?
No. Handiya.lk is primarily an online classified platform that connects users.
Products and services are generally offered by individual users or businesses, not by Handiya.lk itself.
10. Is Handiya.lk responsible for transactions?
Handiya.lk generally does not participate in transactions between buyers and sellers.
Users should independently verify products, sellers, prices, ownership, and other relevant details before making a purchase or payment.
11. How can I report a suspicious advertisement?
If you find an advertisement that appears to be fraudulent, misleading, illegal, inappropriate, or otherwise violates our rules, please contact Handiya.lk and provide the relevant advertisement details.
12. Why was my advertisement removed?
An advertisement may be removed if it violates our Terms & Conditions, contains misleading information, is duplicated or spam, appears fraudulent, or contains prohibited content.
13. Can businesses post advertisements?
Yes. Businesses and service providers can use Handiya.lk to promote their products and services, subject to the applicable website rules and advertising requirements.
14. Is my personal information safe?
We take reasonable measures to protect information associated with our users.
However, information that you voluntarily include in a public advertisement may be visible to other website visitors.
Please review our Privacy Policy for more information.
15. Can I post the same advertisement multiple times?
Duplicate or repetitive advertisements may be removed. We recommend keeping one accurate and up-to-date advertisement for the same product or service unless different listings are genuinely appropriate.
16. What should I do before buying something?
Before making a purchase, we recommend that you:
Verify the seller's information.
Check the product or property carefully.
Confirm the price and condition.
Ask relevant questions.
Avoid sending money to unknown persons without proper verification.
Use safe meeting and payment arrangements.
17. How can I contact Handiya.lk?
For questions, support, advertising inquiries, or other concerns, you can contact us:
Website: https://handiya.lk
Email: info@handiya.lk
18. Where can I read the website rules?
You can read our Terms & Conditions for information about acceptable advertisements, user responsibilities, prohibited content, transactions, and other website rules.
Still Have Questions?
If you cannot find the answer you are looking for, please contact the Handiya.lk team.
Handiya.lk – Sri Lanka’s Online Classified Marketplace